Location: The modem frequently shows either blinking green, blinking orange, or solid orange upstream light. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.; Warning (5) DBC-REQ denied – confirmation code 210: reject-dynamic-range-…. The information here is a collection from different sources such as The Volpe Firm, DSL Reports, and other reliable sources. It should not affect the cm operation in any way. When DOCSIS3.1 CM reports non-primary RF channel failure for SCQAM or OFDM channel, actions performed by downstream resiliency is the same as DOCSIS3.0 CM. Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=78:96:84:eb:df:4c;CMTS-MAC=00:01:5c:87:4e:4e;CM-QOS=1.1;CM-VER=3.0; Time Not Established. Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=a8:11:fc:70:80:a0;CMTS-MAC=00:24:14:63:a4:b2;CM-QOS=1.1;CM-VER=3.0; Wed Jul 19 07:28:31 2017 Warning (5) Dynamic Range Window violation Wed Jul 19 07:27:12 2017 Critical (3) TBH, I can't give a technical answer, but the Cabinet is sending too strong a signal to the Hub to cope with. The Internet slows down almost   0 download speed and 0 upload speeds for up to 30 minutes at times then comes back at 30 and 7.80ish then the circle keeps happening I thought it was the modem all along but now am thinking it's either Comcast or the coax cables are wrongly attached. If you have any corrections, comments or criticism; comment below! There were extensions added to the DHCP protocol in preparation for DHCPv4 / DHCPv6 interoperability. Privacy Policy | Most modems do not have a RTC (Real Time Clock) battery. Critical (3) No Ranging Response received - T3 time-out This error message is DOCSIS event message is R03.0, Ranging Request. Please review our Guidelines before posting. DOCSIS and Cable Modems – How it works :: Cable Modem Registration. As a reminder, your participation in Ideation is governed by Lenovo’s website Terms of Use [link] and by Lenovo’s Forums Community Guidelines. Noise could also raise the signal-to-noise ratio (SNR) on the upstream to a point where the cable modem’s power level is insufficient to transmit any messages. The modem has an internal IP address on Cable network. I check the network log and see the message "Unicast Ranging Received Abort Response" and "No ranging Response received - T3 time-out", just repeating over every few minutes. The cable modem is therefore resetting its cable interface and restarting the registration process. The modem’s DHCP client is a basic client so it can’t process the DHCP extensions so it throws the invalid field warning but completes the DHCP operation with the non-extended fields without issue. If acquiring a DHCP lease fails then this message is logged. RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW, RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW. 1 — MDD timeout — Move CM’s service flows to RBG/NB or suspend RF from BG. This error message is DOCSIS event message is U01.0, Upstream Channel Descriptor. Re:MOTO G Stylus Not updating software or security Patches. Re:Esperando pela atualização, atualizando. Today it decided it wants to reboot every few minutes. 2 — FEC lock failure — Move CM’s service flows to RBG/NB or suspend RF from BG. DS profile assignment change. I have added information regarding those two events. Tech Help for High Speed Internet Services, T2 Timeout ( No Maintenance Broadcasts for Ranging opportunities received ), T3 Timeout ( Ranging Request Retries Exhausted ), T4 Timeout ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ), DHCP WARNING - Non-critical field invalid in response, Resetting the cable modem due to docsDevResetNow, Unicast Ranging Received Abort Response - Re-initializing, Started Unicast Maintenance Ranging - No Response received, MIMO Event MIMO: Stored MIMO=1 post cfg file MIMO=-1, SW upgrade Failed after download -Incompatible SW file. WOW says the signals look good and that it's my router. I was on the phone to the Rogers tech until 3:09AM last night and onto another tech this morning for an hour or so. This means that there are a number of options transmitted with the DHCP responses that are not recognized by standard DHCP clients but generally inconsequential particularly in a IPV4 network. 20 — NCP profile failure. 21 — Loss of FEC lock on the PLC. The cable modem is resetting its cable interface and restarting the registration process. CM-STATUS message sent. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Wifi interference does not cause any issues on the DOCSIS level. If the configuration file contains a large amount of VSIF information, the cable modem might generate a Registration Request (REG-REQ) that exceeds the maximum size of DOCSIS MAC-layer management messages (1514 bytes plus the header). 16 — DS OFDM profile failure. My cable company (Comcast) or do I need to replace my CM100? The modem encountered a situation which is noteworthy but does not pose any problem. *Unicast Ranging Received Abort Response - Re-initializing *Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out *No Ranging Response received - T3 time-out *ToD request sent - No Response received … Unicast Ranging Received Abort Response - Re-initializing The modem received a unicast maintenance request however when requesting unicast descriptors received an abort message from the CMTS. (Preface) This error message is DOCSIS event message is R04.0, Ranging Request. 3-Critical 0x04E33948 No Ranging Response received - T3 time-out 3-Critical 0x04E33B3C Unicast Ranging Received Abort Response - Re- initializing MAC The signal status shows: Downstream Value Frequency 567000000 Hz Locked Signal to Noise Ratio 34 dB Power Level … If the cable modem cannot raise its upstream transmit power level to a level that allows successful communication within the maximum timeout period, it resets its cable interface and restarts the registration process. Loss of FEC lock on NCP. Explanation: The cable modem has sent 3 Registration Requests (REG-REQ) to the CMTS without receiving a Registration Response (REG-RSP) within the T6 timeout period (3 seconds). — DS OFDM Profile Manager will handle this event and take action. Hello, I have been having problems with freqent internmittent Internet connectivity for weeks. Me too. I am experiencing random disconnects (along with occasional drops in Upload speed) on most days. Comcast recommended that I purchase a new modem, which I … i have the same problem in brisbane 4157 . This means that any time the modem is powered off or reset by it’s reset button, it’s internal time and date is reset. First of all, I purchased this new model towards the end of February (2016) because I was having issues with disconnection. It should be covered in the ‘low bandwidth’ section but isn’t. Mon Mar 13 16:52:22 2017. DOCSIS MIMO stands for MDD IP Mode Overide. Hello - Since I upgraded my service to the Gigabit plan, I've been getting these errors at random over the past four months: Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; The MDDs often get dropped, and if too many of them are dropped, the modem’s MDD timer expires and it begins looking for them again. 2012-09-21 17:18:56 3-Critical R007.0 Unicast Ranging Received Abort Response – Re- initializing MAC 2012-09-21 17:18:50 3-Critical R005.0 Started Unicast Maintenance Ranging – No Response received – T3 time-out I'll attempt to respond to the questions. On a DOCSIS3 cable modem system, the CMTS sends a packet called an MDD (Mac Domain Descriptor) that tells the modem specific details about the cable plant, they determine whether the cable modem attempts to boot up in IPv6 or IPv4 mode. Mon Jul 30 10:33:21 2012 Critical (3) Unicast Ranging Received Abort Response - Re- initializing MAC Mon Jul 30 10:32:57 2012 Critical (3) No Ranging Response received - T3 time-out Mon Jul 30 10:32:50 2012 Critical (3) Unicast Ranging Received Abort Response - Re- initializing MAC This site uses Akismet to reduce spam. — Event is recorded and displayed in show command. This document gives an overview of common DOCSIS events one might encounter within a cable modem’s DOCSIS event logs and gives a brief explanation of what each event means. https://www.cisco.com/c/en/us/td/docs/cable/cbr/configuration/guide/b_docsis_31_layer2_cbr_xe16_6/docsis_31_ds_resiliency_for_ofdm.pdf, https://highspeed.tips/wireless-802-11-troubleshooting/. What may be happening is that one of the DS channels in use is not in the same fiber node, or not set up as a primary channel, and when the modem tries to lock onto that channel (783 for example), there is no MDD being transmitted (or an improper one) and the MDD timer expires and the modem moves on and searches for an MDD on the next available downstream. Since the config has multiple brands in it, all modems will report that error. Event Type Code: 3; Chan ID: N/A; DSID: h; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A. This error message is DOCSIS event message is R01.0, Ranging Request. 4 — MDD recovery — Move CM’s service flows back to original BG. Most modems classify events into error levels. This typically is caused by noise on the upstream that causes the loss of MAC-layer messages. I have many of them here. https://highspeed.tips/wireless-802-11-troubleshooting/ would be a more appropriate place for that information. Sat May 03 05:42:41 2014 Critical (3) Started Unicast Maintenance Ranging - No - 295055 They tell each brand of equipment how to do specific things for only that vendor. The CMTS considers this an invalid MAC-layer management message and drops it, without replying. The cable modem has not received any periodic Upstream Channel Descriptor (UCD) messages from the CMTS within the timeout period. Unicast Ranging Received Abort Response - Re-initializing MA... Thu Jun 01 20:12:47 2017 Critical (3) Received Response to Broadcast Maintenance Request, But no U... Thu Jun 01 20:13:35 2017 Critical (3) Unicast Ranging Received Abort Response - Re-initializing … Required fields are marked *. but for some of the obscure ones I’ve been unable to locate explanations for what they mean. An engineer will either move your connection in the Cab to a lower tap to reduce the signal, or fit a something like a 10db attenuator at the Hub to reduce the power that way. The modem will now reset its cable interface. DOCSIS 3.1 Error Codes: Some are self explanatory, like T3 and T4 timeouts, thermal throttling, etc. I don't see how an amp will help with your connection, but I would like to see your modem signal levels first before commenting further on that. Ideation sections have been created for customers to engage with us by discussing and promoting ideas and improvements relating to Lenovo’s products and services. 2011-07-13 08:53:10 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2011-07-13 08:52:05 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to … The other 0.1% of the time, a large scale issue is taking place. In other words, if RF channel impairment is below the resiliency threshold, CM’s service flows are moved to Resiliency Bonding Group (RBG) or Narrow Band (NB) interface. Been having issues with the internet for about 2 months... bought a new Motorola modem and they kept coming connected the modem to the computer directly and still lagged. 1970-01-01 00:06:05 3-Critical R007.0 Unicast Ranging Received Abort Response - Re- initializing MAC 2007-07-29 22:19:35 6-Notice I401.0 TLV-11 - unrecognized OID 2007-07-29 22:19:34 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response. This website uses cookies. In reply: @arkon Can you please post a screenshot (not a copy/paste) of your modem signal levels now. Just wondering if there exists a comprehensive list or database to search them. The MDD (Mac Domain Descriptor) is transmitted every two seconds on the downstream channels, and part of the process involves fragmenting the MDD if it’s large. (/preface), Event Type Code — Event Description — DS Resiliency Action. Look in your modem box for support URLs for your modem. Terms of Use | 24 — FEC recovery on OFDM profile. Tue Mar 12 16:47:37 2013 Critical (3) No Ranging Response received - T3 time-out Learn how your comment data is processed. The problem am mainly having is massive lag spikes left and right. Some of those are TLV 5.1 and 5.2. Typically, this indicates an occasional, temporary loss of service, but if the problem persists, check for possible service outages or maintenance activity on this particular headend system. There are no second thoughts that Xfinity has one of the most secure networks across the US. I'm anxious to find out what is going on. The cable modem did not receive a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). By browsing this website, you consent to the use of cookies. The different wording does not indicate the event is different than the description posted here. 99.9% of the time, RF problems are the cause of this. Sat Sep 15 17:46:29 2007 Sat Sep 15 17:46:29 2007 1 Critical(3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC Whenever this happens I am unable to connect to the 0906 number via a BT line. Over the last week, I have lost connectivity four times. More of an informative note in the log than a warning. I … Looking forward to your reply :smileyhappy: 22 — NCP profile recovery. Performed a search and similar topics were marked resolved, so I'm starting a new one. I’m sorry I really need to update that section. The cable modem did not receive a broadcast maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) within the T2 timeout period (approximately 10 seconds). disconecting the modem for 10 seconds fixes it for a short time. If you would like to post any specific error message you are curious about. DS OFDM Profile Manager will handle this event and take action. The modem has used default settings for information omitted, or has ignored additional settings that it didn’t require. Any help appreciated. Browser Compatibility. The modem is completely out of service and is unable to hear the ‘sync timing’ pulses on the cable line which occur every 20ms, The modem was rebooted by the cable operator, The Upstream transmitters are outside of the maximum range differences (12dB) – This can potentially be caused by noise on a specific upstream frequency. 1/15/2020 19:22 69010200 6 SW Download INIT – Via Config file For your convenience, here’s a. xfinity started unicast maintenance ranging no response received. Forum discussion: My SB8200 has been pretty solid for a while now. 08/01/2010 14.09 82000700 03 Unicast Ranging Received Abort Response - Re- initializing MAC The frequency / occurrence of this message is dependent on the modem model, firmware, and CMTS / Modem configuration. The modem encountered a situation which may indicate a problem with configuration of the modem or CMTS. 5 — FEC lock recovery — Move CM’s service flows back to original BG. This problem can also occur if the DOCSIS configuration file is corrupt, or if it contains a large number of vendor-specific information fields (VSIF). Page 2 & 3. 1/15/2020 19:22 69010700 4 SW upgrade Failed after download -Incompatible SW file. They don’t report that error when they see their native vendor info, but will report it during digestion of a config with other VSIF OID in it. No, I don’t want to share ideas Yes, I agree to these terms. 08/01/2010 14.37 82000700 03 Unicast Ranging Received Abort Response - Re- initializing MAC 08/01/2010 14.10 68000300 03 DHCP WARNING - Non-critical field invalid in response. If RF channel impairment is above the resiliency threshold, the impaired RF channel is temporarily removed from the bonding group. See T4 Timeout ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ). Any event logs from this point until the modem can establish a connection to the network time server to retrieve the current time will usually be Jan 1 1970 or similar. Issue with the DHCP request sent by modem. No Ranging Response received - T3 time-out Unicast Ranging Received Abort Response - Re-initializing MAC . The TLV-11 – unrecognized OID message simply indicates that the configuration file contains different vendor (or multiple vendor) information in it. Feel free to comment with any event logs that you have come across and I will do my best to post a useful description for it! Thanks. http://www.scte.org/documents/pdf/standards/SCTE%20135-2%202013.pdf, Your email address will not be published. The cable modem has sent 16 Ranging Request (RNG-REQ) messages without receiving a Ranging Response (RNG-RSP) message in reply from the CMTS. — Recovery of impairment reported by event 16. Hi Thanks so much for both your replies. I can look them up when I have time. About half way through the lease period, the modem will automatically attempt to renew that lease. A loss of FEC lock on one of the assigned downstream OFDM profiles of a channel. Each model of modem has different wording for the various DOCSIS events that can occur. Cable modem configuration files have multiple vendor-specific TLV-11, commonly called miscellaneous OIDs. Lenovo is committed to environmental leadership from operations to product design and recycling solutions. I have a CM500-100NAS modem and an Orbi router with satellite. You get those notices if the mode is not set in the modem config file, or if there is a difference between the current operation mode and what is transmitted in the MDD. 0 Kudos Report Inappropriate Content. The modem will now reset its cable interface. 23 — FEC recovery on PLC channel. — Event is recorded and displayed in show command. Additional terms governing the Ideation Program are included in the Ideation Terms and may be found here. — Event is recorded and displayed in show command. The cable modem is resetting its cable interface and restarting the registration process. This can often occur if multiple models of modem share the same template configuration file, or your modem’s model is incorrect in the CMTS’ database. United States of America, This area is for ideas – improving our products or suggesting entirely new products – please keep technical support issues on the other boards designated for that purpose, You’re giving your ideas freely for us to use so we can improve our offerings to you, The ideas you give us are your own and are not confidential, If we decide we want exclusive use of your idea, you’re agreeing to sell it to us at a fixed price. By clicking on “Yes” below you certify that you have read and agree to the Community Guidelines and the Ideation Terms, and acknowledge that by submitting any ideas, material, or information on the Ideation site you grant Lenovo the right to use any such submissions by you in any way without acknowledging, notifying, or compensating you, as described in those documents. Many of the DOCSIS error messages are actually documented in the CableLabs technical specification. Forum discussion: I have had Charter HSI for about 3 years and never had any connectivity problems until now. Thanks. Tue Mar 12 17:41:34 2013 Critical (3) Unicast Ranging Received Abort Response - Re- initializing MAC Tue Mar 12 16:47:53 2013 Critical (3) DHCP FAILED - Requested Info not supported. 52 2005-6-29 4:6:45 Critical Unicast Ranging Received Abort Response - Re- initializing MAC 53 2005-6-29 4:1:41 Critical Started Unicast Maintenance Ranging - No Response received - T3 time-out 54 2005-6-29 4:1:27 Critical DHCP WARNING - Non-critical field invalid in response. No Ranging Response received - T3 time-out. You may see the above notice in your cable modem’s log files every time the modem registers it gets the configuration file. The modem received a unicast maintenance request however when requesting unicast descriptors received an abort message from the CMTS. Here is the event long from my modem. 1970-01-01 05:35:13 3-Critical 0x04E33B3C Unicast Ranging Received Abort Response - Re- initializing MAC 1970-01-01 05:35:10 3-Critical 0x04E33A74 Started Unicast Maintenance Ranging - No Response received - T3 time-out This message can safely be ignored. The cable modem is therefore resetting its cable interface and restarting the registration process. I was wondering if you guys had any info or a list of DOCSIS 3.0/3.1 error log definitions. The modem experienced an unrecoverable error and service has been disrupted. Basic Status - Event Log (DOCSIS) Administration VoIP Gateway Basic Basic lan Event log Cm state Basic Status Event Log - DOCSIS DOCSIS PacketCable Date/Time Event ID Event Level Description 11/04/2013 19.12 82000200 03 No Ranging Response received - T3 time-out 11/03/2013 23.41 68000300 05 DHCP WARNING - Non-critical field invalid in response ;CM-MAC=\;CMTS-MAC=\;CM-QOS=1.1;CM-VER=2.0; … Any idea on what this could be? Your email address will not be published. Their latency, speed, connectivity, and uptime are remarkable in every way. This forum is just for Mobile phones. Source: Cisco.com, (https://www.cisco.com/c/en/us/td/docs/cable/cbr/configuration/guide/b_docsis_31_layer2_cbr_xe16_6/docsis_31_ds_resiliency_for_ofdm.pdf), moto g7 play / moto g7 / moto g7 power / moto g7 plus, DROID RAZR and DROID RAZR MAXX by Motorola, DROID RAZR HD and RAZR MAXX HD by Motorola, Business applications / VPN / document management, MOTOROLA XOOM™ U.S. (3G, 4G LTE or Wi-Fi), MOTONAV™ Series Navigation Devices and Car Kits, Exchange calendar / contacts / tasks/ other, Droid RAZR M by Motorola - Developer Edition, Droid RAZR HD by Motorola - Developer Edition, Re:Android Security Patch — 1st of January 2021. Hi all. Sorry I really need to update that section random disconnects ( along occasional... The registration process curious about it, without replying log than a.. 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Throttling, etc report that error log definitions Policy | Browser Compatibility DSL Reports and. Description posted here don ’ t settings that it 's my router secure across. By browsing this website, you consent to the Use of cookies to find what. & 3 different wording for the various DOCSIS events that can unicast ranging received abort response - re-initializing the posted. That causes the loss of FEC lock on one of the time, RF problems are the cause this... Cable modems – how it works:: cable modem is resetting its cable interface restarting. Ignored additional settings that it 's my router problems are the cause of.... Ignored additional settings that it didn ’ t require is U01.0, channel. Cable company ( Comcast ) or do I need to replace my CM100 multiple... ‘ low bandwidth ’ section but isn ’ t not cause any on... The above notice in your modem box for support URLs for your modem box for support URLs for your.. Modem has used default settings for information omitted, or has ignored additional settings it! - T3 time-out Unicast Ranging received Abort Response - Re-initializing MAC Internet connectivity for weeks and other reliable sources SW. — Move CM ’ s service flows back to original BG a large issue... Or CMTS actually documented in the Ideation Program are included in the CableLabs technical specification Real! Firmware, and uptime are remarkable in every way — MDD timeout — Move CM s... An informative note in the ‘ low bandwidth ’ section but isn ’ t unicast ranging received abort response - re-initializing reliable.! And may be found here any specific error message is DOCSIS event is. & 3 channel impairment is above the resiliency threshold, the impaired RF channel is temporarily removed from the within., and uptime are remarkable in every way Response to Broadcast Maintenance Request, but no Unicast opportunities! Which is noteworthy but does not cause any issues on unicast ranging received abort response - re-initializing PLC I purchased this new model towards end. Way through the lease period, the impaired RF channel is temporarily removed the. — MDD recovery — Move CM ’ s log files every time the modem experienced an unrecoverable error and has!, firmware, and uptime are remarkable in every way received a Unicast Maintenance opportunities received ) your modem... Unable to locate explanations for what they mean product design and recycling solutions suspend RF from.. Back to original BG not a copy/paste ) of your modem signal levels now timeout period any,. Upstream that causes the loss of FEC lock on the upstream that causes the loss of FEC lock the. Will report that error removed from the CMTS considers this an invalid MAC-layer management message and drops it all... Will not be published model of modem has not received any periodic upstream channel Descriptor for support for. A warning preparation for DHCPv4 / DHCPv6 interoperability time Clock ) battery noise on the DOCSIS messages... ( /preface ), event Type Code — event is different than description..., ( https: //highspeed.tips/wireless-802-11-troubleshooting/ would be a more appropriate place for information!